Education

Computer Programmer Course (EFA) - 2023

EISnt – Engenharia Informática e Sistemas, Novas Tecnologias, Lda.

Active Cybersecurity - 2023

EISnt – Engenharia Informática e Sistemas, Novas Tecnologias, Lda.

High School - Sciences and Technologies - 2013

Escola Secundária Padre Benjamim Salgado

Work Experience (1)

Restaurant Manager

Albertsons 2016-2018

• Manage a shift.
• Maintenance and cleaning of equipment.
• Receiving orders from suppliers.
• Carry out Daily, Weekly, Monthly and Annual Inventories.
• Train new employees and also employees who wanted to acquire new knowledge.
• Closing the day, checking all the Invoicing of all Boxes and comparing them to the money still in them.
• Organization of Warehouses, Freezers and Freezers.
• Responsible for HACCP.
• Validity and quality control of products.

Work Experience (2)

IT Technician

Dentaldente 2018-2023

Customer support (in person, telephone and via email).
Maintenance of operating systems, including formatting and installation.
Installation and configuration of software and peripherals.
Responsible for inventory management and technological infrastructure.
Billing with SAGE and PHC
Collaboration on improvements to the online store (NopCommerce and PrestaShop), focusing on usability and solving technical problems.

Work Experience (3)

Warehouse Trustee

Auchan 2024-Current

Control of merchandise flows and inventory management.
Checking orders to ensure accuracy and quality.

Projects

Home Lab
I created a "Home Lab" using an old PC as a base In my configuration, I transformed it into a versatile hub for innovation and skills development.
Technologies used:
• Proxmox Virtualization
• Ubuntu Programming Playground
• Ubuntu Serve Multifunctional
• Cloudare domain tunneling
• Among others that I am testing

paulaerafael.ricmota.com
prestashop.ricmota.com

Languages

Portuguese: Native

English: Advanced (C1)

German: Intermediate (B2)

Skills

Operating Systems:

Windows, Linux.

Tools:

Microsoft Office, Plesk, cPanel, SAGE, PHC, NopCommerce, Prestashop, Wordpress

IT Security:

Cybersecurity and network maintenance.

Helpdesk Solutions:

Diagnosis and solution of software and hardware problems.

Programming:

HTML, CSS, PHP, Python, SQL.